Returns & Exchanges
If you are returning merchandise within 30 days from the date of receipt, and the item has not been installed, modified and is complete, you may return all or part of the order to receive a full refund for the original purchase price of the product. Original shipping, return shipping and handling costs are non-refundable. If you are returning merchandise beyond 30 days, a 15-30% restock fee will apply and store credit will be issued for the balance. No returns will be accepted on merchandise after 90 days.
Defective or Damaged Merchandise
If merchandise is defective or damaged upon receipt, it may be returned to us within 30 days of receiving your order. You can request an even exchange, full credit towards another purchase or a refund.
Special orders must be paid for, in full, in advance and are non returnable. No refund will be issued on special ordered items.
If you are unsure about an order you wish to place for ANY reason, then please contact our sales department (1-800-299-4321) before you place an order. We cannot stop an order once it has been placed.